Frequently Asked Questions

Yes! Dolphin King offers free delivery and pickup throughout our beach service area, including Pass-a-Grille, St. Pete Beach, Treasure Island, Madeira Beach, Redington Shores, Indian Shores, and Indian Rocks Beach.  We can also deliver inland to Saint Petersburg, Largo, Seminole and Pinellas Park.

We can deliver to beach accesses, vacation rentals, condos, hotels, private homes, and other approved locations within our service area.

Dolphin King currently serves the Pinellas County Florida beach communities from Pass-a-Grille north to Indian Rocks Beach, including:

• Pass-a-Grille
• St. Pete Beach
• Treasure Island
• Madeira Beach
• Redington Shores
• Indian Shores
• Indian Rocks Beach

When the property and delivery location allow it, we can often complete delivery and pickup without you being present. We'll coordinate the details with you beforehand and may send you a text or photo showing where your equipment was delivered.

Yes, when inventory and delivery availability allow.

Same-day rentals are welcome, but availability can become limited during weekends, holidays, spring break, and other busy travel periods.

For the best selection, we recommend reserving your equipment as early as possible.

Yes. Dolphin King offers both single-day and multi-day rentals.

Select your desired rental dates when booking, and we'll coordinate delivery and pickup based on your reservation.

Multi-day rentals are automatically discounted and the rates for items and bundles are automatically updated when you update your rental period on the calendar.

If you decide you need additional chairs, shade equipment, a cooler, wagon, baby equipment, games, or other items, simply call, text, or email us.

As long as the equipment is available, we'll do our best to add it to your existing reservation.

Florida beach weather can change quickly.

If potentially unsafe conditions such as lightning, thunderstorms, severe weather, or strong winds are expected, Dolphin King may delay or cancel certain setup services for safety.

We'll monitor conditions and communicate with you whenever weather could affect your reservation.

Once equipment has already been delivered, weather-related refunds may be handled differently than cancellations made before delivery or setup. Please refer to our cancellation policy for complete details.

Normal wear from ordinary use is expected.

However, customers may be responsible for equipment that is lost, stolen, intentionally damaged, improperly used, or not returned.

Specific responsibilities are explained in the rental agreement completed as part of the reservation process.

If an issue occurs during your rental, contact us as soon as possible so we can work with you.

Add setup and breakdown assistance to your rental and we'll coordinate the details with you before your beach day.

Our team will:

1. Deliver your equipment.
2. Bring it to the approved beach location.
3. Set everything up for you.
4. Return later to break it down.
5. Remove the rental equipment.

Setup is generally available during the morning and early afternoon, with breakdown scheduled later in the day.

Exact times depend on the reservation, location, weather, and property access.

Our setups are removed no later than the applicable evening cutoff or sunset.

Every rental is cleaned, inspected, and prepared before being delivered to the next customer.

Different types of equipment require different cleaning procedures, and we take additional care with frequently touched surfaces and family or baby equipment.

Dolphin King offers beach wheelchair rentals designed to help guests access and enjoy the beach more comfortably.

Beach wheelchair availability is limited, so we strongly recommend reserving one in advance.

If you have specific accessibility needs, please contact us and we'll help determine what equipment may work best for your beach day.

In addition to our standard beach chairs, we also have higher-capacity seating options for guests who need a chair rated above our regular chairs' 350 lb weight capacity.  Our high capacity chairs max weight is 500 lbs.

Always check the individual product page for the specific chair's weight rating.

Dolphin King offers a growing selection of baby and family beach equipment in addition to traditional beach chairs and shade rentals.

Our inventory includes items designed to make beach trips with young children easier, and we are continuing to expand this category.

Absolutely!

If you're unsure what to rent, tell us:

• How many adults and children are in your group
• How long you'll be staying
• Which beach you're visiting
• Whether you'd like shade
• Whether you'd like setup assistance

We can help recommend a combination of chairs, shade, coolers, wagons, blankets, tables, games, baby equipment, or other add-ons.

Beach conditions can change quickly, especially along the Gulf Coast.

If sustained winds reach or exceed 15 mph, customers should take additional precautions:

• 10' x 10' canopy tents: Lower the canopy to its lowest height setting.
• Beach umbrellas: Collapse and secure the umbrella.
• Cabanas: Collapse and secure the cabana.

If conditions continue to worsen or the equipment appears unstable, stop using the shade equipment entirely and contact us if you need assistance.

Our larger canopy setups use additional anchoring measures, including sandbags that are buried in the sand for added stability, but no temporary beach shelter should be considered safe in all wind conditions. Safety should always come first.

You do not need to fully clean the equipment.

We simply ask that customers:

• Remove personal belongings
• Empty trash
• Remove food and drinks
• Return all rental items together when possible

We'll handle the normal cleaning and preparation process after pickup.